We welcome readers and visitors to our terms and conditions for use of Refund policy all according to airlines rules.
If your travel plans have
changed, you can cancel your booking. Based on the cancellation and refund
rules and regulations attached to your fares, the refund will be processed if
you have purchased your ticket on a refundable fare. If you’ve purchased a
non-refundable ticket, only the non-airline taxes will be refunded. Please note
that cancellation and refund rules differ for different fare types.
All refunds will be made in the
same mode of payment used while booking. In case of a booking made through a
travel agent the refund amount will be made to the travel agency's account on
cancellation of the booking. Passengers will have to contact the concerned
agency directly to claim their refund.
Refund and Cancellation policy
Currency - Fares and charges
are payable in any currency acceptable to carrier. When payment is made in any
currency other than the currency in which the fare is published, such payment
will be made at the rate of exchange established in accordance with
carriers/Credit Card Company/ Banking regulations. These regulations will also
apply to tickets purchased and refunds processed.
Period - Refund claims must be
made according to the timeline of your booking. Refund process will complete
within 15 working days.